Placing your direct debit on hold

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To request consideration for your direct debit to be placed on hold, email the following information to info@mips.com.au:

  • Period you wish place the plan on hold
  • When you wish to recommence the plan; and
  • Reason for requesting variation to the current plan.

Your request will be submitted for consideration, and a determination may take up to 5 business days.

It is important to note that if approved for your plan to be placed on hold, your payments upon recommencement will increase, to reflect your total account balance to be paid in the remaining instalments.

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