Support centre

Advice and support

MIPS receives around 5,000 clinico-legal contacts from members each year. Of these, only a small fraction end up becoming a claim. In most cases, MIPS can provide advice that either helps prevent an incident from becoming a claim or assists a member to further protect themselves in the event of a claim. The following pages outline common questions asked by our members

Communication

There are many benefits to good communication between a healthcare practitioner and their patient. Communication can impact your ability to make an informed diagnosis. Good communication will allow you to gather, diagnose and support your patient, ultimately mitigating your risk of complaint, and increasing the chance of referrals and return 'business'.

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Professionalism and ethics

Though the terms professionalism and ethics are used interchangeably by some people, there are a lot of difference between the two. This section will highlight how to maintain both in the healthcare environment.

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Health and financial wellbeing

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Privacy and confidentiality

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Code of conduct and regulatory

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Practice management

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