Professionalism and ethics

Though the terms professionalism and ethics are used interchangeably by some people, there are a lot of difference between the two. This section will highlight how to maintain both in the healthcare environment.

Legend:  β–Ί On demand   πŸ—’ Case studies, practice notes and articles   βœ” Checklist

πŸ—’ Intern - Ward security failure

Breaches of security and safety protocols in a Psych can lead to patient harm.

πŸ—’ Death - the final complication

Any death certificate issued must comply with a doctor's obligations under various Coroners legislation.

β–Ί Job readiness - Interview preparation

How to prepare for a job interview.

πŸ—’ The good Samaritan

For good Samaritan to apply there should be no expectation and it should be voluntary and unanticipated.

πŸ—’ My job/my career – how to deal with challenges

Tips to look after yourself and where to seek assistance

πŸ—’ Just tell the truth -reports certificates and evidence

Write reports, medical and death certificates according to best practice.

πŸ—’ Vicarious liability - are you insured to work overtime?

Are you concerned about your cover when working outside of standard hours?

πŸ—’ Legal bag - privacy and confidentiality

Check your legal rights and obligations to maintain a compliant and accessible privacy policy.

πŸ—’ Major professional and personal risks for junior practitioners

Effectively mitigate your risk of developing mental illness and stress-related problems by following expert advice.

β–Ί MIPS panel: Common practice scenarios - what would you do?

Panel discussion providing key pieces of advice to help you avoid pitfalls with Health Records

βœ” Have you been involved in an adverse outcome, complaint, claim or investigation?

Adverse outcomes, complaints, claims or investigations are more common than you think and likely to happen in your career.

πŸ—’ The falsely accused

Develop your people skills to foster good relationships with colleagues, nurses and other healthcare professionals.

πŸ—’ Your duty to follow up

There is an onus on you to ensure your patients understand the need and importance of continuity of care.

πŸ—’ The party doc

Practitioners, employers and education providers are required to report β€˜notifiable conduct’, as defined in section 140 of the National Law.

πŸ—’ Maintaining Your Professional Profile

Equip yourself with effective strategies to foster positive and respectful relationships with patients and colleagues.

β–Ί My job, my career – how to deal with challenges

How do you put yourself in the best possible position to achieve your goals?

β–Ί Clinico-legal issue: Concussion in sport

Discussing clinico-legal issues associated with diagnosing and managing concussion injury arising out of sport in the general practice setting.

πŸ—’ Employee or Contractor

Whether you are in private practice or employer indemnified affects the cost of any indemnity insurance (eg MIPS membership) you purchase.

βœ” Working as an intern

Tips to help you avoid fatigue, maintain control and reduce clinico-legal and regulatory risks.

πŸ—’ A solid defence

You can achieve a solid defence by meeting peer expectations and the standards of your College and the Medical or Dental Board.

πŸ—’ Facebook - Avoiding professional commentary

The rule of patient confidentiality is paramount. Any professional one-on-one discussion could be seen as a teleconsultation

βœ” Legal tips for junior practitioners

You may be asked to sign many documents each day as a recent medical or dental graduate. Remember your signature is legally binding.

πŸ—’ Negativity towards an international medical graduate

Unfortunately as an IMG new to practice in Australia, you may face some guarded or even negative views from your patients.

β–Ί Diagnostics: Improvements in healthcare

Recorded webinar: Improve your diagnostic skills with advice from Dr Carmel Crock about the ED and GP relationship.

β–Ί Life and times of a rural and remote practitioner

Recorded webinar: Dr Bryce Nicol highlights the risks and benefits of working as a rural GP

πŸ—’ Mobile communications - Risks & Benefits

There are benefits and risks involved in the use of messaging to both the patient and to the health practitioner. Ensure it is clinically appropriate.

βœ” Interview tips

Equip yourself with effective tips to ace your next jobt interview.

β–Ί Diagnostics: A team sport

Recorded webinar: Dr Newman-Toker highlights the role of teamwork in the diagnostic process within healthcare's socio-technical work system.

β–Ί Calamities in endodontics

Recorded webinar: Develop strategies to minimise your risk of complaint, claim and investigation

πŸ—’ Refusing treatment

Detail a patient’s decision clearly in your notes, including the names of others who may have participated in the decision to refuse treatment.

β–Ί Just tell the truth - reports, certificates and evidence

Tips and strategies to ensure an understanding of all the requirements for authorising documents and providing reports

β–Ί Negotiation, Communication, Leadership – is your career on track?

How doctors can prepare a compelling CV and cover letter to adequately describe your professional experience and highlight your strengths.

πŸ—’ Attending hearings, panels and investigation meetings

Notify MIPS as soon as you aware that you are required to attend a meeting, hearing or panel connected with a compliant or legal claim against you.

πŸ—’ Honour before Honours

Associate Prof Bruce Chater OAM, winner of AMAQ Rural Health Medal shares some of their story with us.

β–Ί A risk mitigation guide for international graduates

Advice for international practitioners seeking or about to start a medical or dental career in Australia.

β–Ί Practising under adversity - claims, complaints & investigations

Recorded webinar: Be aware of the impact any civil litigation or being investigated by AHPRA, Medicare or Drugs & Poisons authorities

β–Ί The heavier side of practice - A Dietitian's advice on discussing obesity with patients

Examines a variety of challenges primarily dealing with the assessment and treatment of overweight and obese patients.

πŸ—’ Pressure of own culture

Be mindful of long working hours, stress and fatigue. Also be aware of unusual amounts or types of Medicare and/or PBS benefits that might be claimed.

πŸ—’ Side effects of medication

When prescribing medication always examine the patient thoroughly and warn of any possible side effects.

β–Ί Colleagues in difficulty

Dr Stephen Jurd, a Consultant Psychiatrist discusses isolation and how you can be rendered helpless when trying to ask for support.

πŸ—’ Dental - A year in the life of a final year student

Stefan Vidimce, MIPS member and now practising dental surgeon in Southport, shares some advice for dental students.

πŸ—’ Limit risks to you and your patient

Even if you are a salaried employee, you may not be afforded indemnity by your employer. MIPS assists members who are salaried medical officers.

πŸ—’ Handling Complaints – the Dos and Don’ts

If the event of a complaint, notify and seek advice early. Provide MIPS with the facts and a full copy of complaint and consultation.

πŸ—’ Prescribing - If it's not in the notes, it didn't happen

AHPRA and the coroner will not look favourably on poor quality medical records. MIPS can more easily defend members with good records.

πŸ—’ Blood borne viruses

On 6 July 2020, new guidelines in relation to blood-borne viruses (BBVs) came into effect.

πŸ—’ Internship - how to survive

Soft skills you learn in your intern year will be absolutely critical to your future success as a doctor; unlike your knowledge of the Krebs cycle.

πŸ—’ Secure your internship

Speak with doctors you know at the hospital to which you’re applying to find out what skills, knowledge or services they are offering.

β–Ί Dental - Don't be caught off guard

Cosmetics, mouthguards, offshore dentistry, modern orthodontic treatments, as well as servicing our ageing population affect modern dentistry.

πŸ—’ Dental - Impacted 38 root fragment

Don't be pressured into providing treatment for which you have not been trained and are not qualified to provide

πŸ—’ Voluntary Assisted Dying in VIC & WA

The Voluntary Assisted Dying Act 2017 (Vic) (the Act) came into operation on 19 June 2019, making Voluntary Assisted Dying (VAD)1 legal in Victoria.

πŸ—’ SafeScript (VIC) provides prescribers real time prescription history

Before issuing a prescription for a high risk medicine, a prescriber must take β€˜all reasonable steps’ to check the SafeScript information.

βœ” Practising under adversity - claims, complaints & investigations

Complaints and investigations are rising. e.g. AHPRA, Coroners Inquests, Medicare investigations, Drugs & Poisons, Hospital/Health Service notifications

β–Ί Dental - Post-operative complications - pre-emptive strategies

Improve the success of your operative procedures and limit the risks you're exposed to at the same time.

β–Ί Dental - The first 5 years - practising with confidence

Develop good habits early in your career and balance your finances, protect your professional interests and focus on your wellbeing.

πŸ—’ Dealing with bad online reviews

In Facebook or Google products you can block users from access to your account. This works well where the comments are on your β€˜wall’/’account’.

βœ” Is your cover letter sufficiently selling your skills?

Always check over your cover letter and resume. One misspelled word could draw the line between professional and unprofessional.

πŸ—’ Being a doctor - 4 lessons

When I started as a junior doctor, I noticed many similarities between the challenges of my new job in the hospital, and the training I was doing outside of it.

β–Ί Top 10 clinico-legal issues

Learn the most common legal errors made by your colleagues and how to prepare yourself to defend against complaints

βœ” How to: Compiling a CV

There is no right or wrong way to write a CV, however, a good CV should have a career statement, qualifications, current role and career history

βœ” Getting hired and getting noticed at work

Be recognised as a high performer and avoid red flags that could dent your prospects of that dream registrar or senior dentist role.

πŸ—’ It's nothing like 'Grey's Anatomy'!

Your internship will move quickly so make the most of it. It is the time to explore, find something you like and develop the skills and connections.

πŸ—’ Treating friends, family and yourself

Treating friends and family is not recommended and it can lead to disciplinary action including suspension.

πŸ—’ What to expect when you're 'interning'

Sleep, exercise, laugh, stretch, have sex, have vegetables, call your parents, remember to vote.

β–Ί Healthier Practitioners, Better Patient Care

Manage your time more effectively, build personal resilience and manage conflict and criticism.

πŸ—’ If you want to see change, make it a habit

There are foods that you keep coming back for more. By far and large, this is food that is a perfect combination of sweet, salty and fatty ingredients.

β–Ί Health Records

Maintaining your records is core to good medical practice and makes it easier for MIPS to defend you if there is a civil action

βœ” How to: Handle a job interview

It is important to present yourself at a job interview as confident and calm. Good preparation is key.

πŸ—’ Being a Good Samaritan

As a MIPS member you are covered for good Samaritan acts, including when you are the only doctor on board the plane.

β–Ί Dental -Wrong tooth wrong treatment

Wrong site/tooth is a common issue and not necessarily in treatment but also diagnosis.

πŸ—’ Reflecting on dealing with legal stuff

Choose your indemnity insurer wisely. It is often a career-long association for you and you are likely to need their advice at some point.

β–Ί Mastering Medical Officer Risk

Get sight from registrars about the personal and professional risks that confront doctors in their intern and prevocational year.

πŸ—’ Avoiding common employee contract disputes or pitfalls

Before signing an employment contract, you should be very clear on the key clauses relating to indemnity, insurance or restraints.

β–Ί Dealing with the Modern Patient

Equip yourself with proven strategies to effectively manage contemporary issues of modern clinical practice.

πŸ—’ Good health records support a good defence

Learn effective strategies to record, keep, store, and dispose of health records according to good practice standards.

β–Ί Beyond Negligence

Learn how to identify red flags for risks such as claims from negligent acts or omissions.

β–Ί Dental risks

Learn how small changes to your practice can avoid harmful complaints from patients.

πŸ—’ Assisting at sporting events

Learn your rights and obligation while volunteering at sporting events nationally or overseas.

πŸ—’ Providing healthcare in bushfire affected areas

Are you eligible for indemnity cover for doing bushfire relief work?

πŸ—’ Saving lives: An open letter to junior doctors

Learn proven ways to look after yourself and avoid burnout.

β–Ί Dental - Top 5 Clinico-Legal Issues

Learn how to identify the red flags of the top 5 clinico-legal issues faced by dental practitioners.

β–Ί Risks for International Healthcare Graduates

Develop your cultural awareness skills to support effective relationships with your patients.

πŸ—’ Potential exposure to complaints

Learn how to minimise your personal risk of engaging in unregistered, unlicensed, or uninsured foreign practice.

πŸ—’ Working under pressure - avoiding legal hazards

Equip yourself with effective strategies to avoid complaints.

β–Ί Tips for Young Practitioners

Equip yourself with effective strategies to ensure a trouble-free progression through your prevocational training.

β–Ί Open Disclosure

Learn how open disclosure practices benefits both patients and clinicians.

πŸ—’ Mandatory reporting 101

Understand your legal, ethical, and professional duties under mandatory reporting legislation.

β–Ί COVID-19 – Diagnosis and pathology

How to avoid over/underdiagnoses of patients.

β–Ί The Evolution of a Dental Complaint

Learn how to handle complaints before they escalate and reduce stress and consequences.

β–Ί Conversations at the End of Life

Learn how to effectively support patients in palliative care situations.

πŸ—’ 'Sorry' is not a dirty word

Understand how the Australian Open Disclosure Framework applies to healthcare practice.

β–Ί Diagnostic Error in Medicine

Equip yourself with top strategies to minimise your risk of diagnostic error.

πŸ—’ To swab or not to swab

How should you respond if asked about genomic testing?

β–Ί Managing Bullying and Harassment

Learn practical steps to assist peers, superiors, and juniors in working together respectfully and safely.

β–Ί The Evolution of a Medical Complaint

How you manage a medical complaint affects the overall outcome and it can take a long time to resolve.

β–Ί Death - The Final Complication

How to comply with your legal, ethical, and moral obligations when dealing with coronial inquests.

β–Ί Dental - Extractions Beware the Risks

How can you effectively manage dental complaints related to teeth extractions?

πŸ—’ Beware the corridor conversation

Be mindful of your attitude and surroundings when sharing patient details.

πŸ—’ Professionalism promotes patient care

How to enhance your professional skills?

πŸ—’ Moderating mandatory reporting

What is notifiable conduct and what are your mandatory reporting obligations?

πŸ—’ TGA Regulation of autologous human cell and tissue products

Learn the new TGA approved regulations concerning autologous transplants of stem cells.

πŸ—’ Prescribing medicinal cannabis

Practical considerations to assess before considering prescribing medicinal cannabis.

πŸ—’ Is it OK to photograph patients on your smartphone?

Learn your legal obligations when obtaining and sharing photographs of patients.

πŸ—’ Offline or online, you are still a healthcare practitioner

Be mindful of the subtle information contained in your posts. Your peers, patients, and a future employer may see them.

πŸ—’ Can age become an issue?

Understand your right and obligations as you transition into your senior years of practice.

β–Ί Working remotely - In from the cold

How to work remotely as a doctor.

πŸ—’ Pill testing at festivals

What you should know about your professional indemnity cover if you are involved in pill testing at festivals.

β–Ί Ethical and legal solutions to modern healthcare challenges

How to navigate ethical challenges in healthcare.

β–Ί CV Writing - How to succeed in getting the interview (QLD)

How to write the best CV and cover letter for doctors

Death, the final complication FAQs (Queensland)

How to write a death certificate in QLD?

Employment contract basics for healthcare practitioners

Equip yourself with the basic principles and knowledge of contracts in healthcare.
Back to top