Professionalism and ethics
Though the terms professionalism and ethics are used interchangeably by some people, there are a lot of difference between the two. This section will highlight how to maintain both in the healthcare environment.
Legend: ► On demand 🗒 Case studies, practice notes and articles ✔ Checklist
► Going remote – The highs and lows of a country practice
This webinar will focus on ineffective communication and that is why active listening is a core competency of successful communication in healthcare practice.
🗒 Intern - Ward security failure
Breaches of security and safety protocols in a Psych can lead to patient harm.
🗒 Death - the final complication
Any death certificate issued must comply with a doctor's obligations under various Coroners legislation.
► Highly effective techniques to progress your career
Secure the job you desire.
► Job readiness - Interview preparation
How to prepare for a job interview.
🗒 The good Samaritan
For good Samaritan to apply there should be no expectation and it should be voluntary and unanticipated.
🗒 My job/my career – how to deal with challenges
Tips to look after yourself and where to seek assistance
🗒 Just tell the truth -reports certificates and evidence
Write reports, medical and death certificates according to best practice.
🗒 Vicarious liability - are you insured to work overtime?
Are you concerned about your cover when working outside of standard hours?
🗒 Legal bag - privacy and confidentiality
Check your legal rights and obligations to maintain a compliant and accessible privacy policy.
Change or Suppression (Conversion) Practices Prohibition Bill 2020
A short guide for health practitioners to become aware of the constrains under this new legislation in Victoria to comply with the regulatory directives.
🗒 Major professional and personal risks for junior practitioners
Effectively mitigate your risk of developing mental illness and stress-related problems by following expert advice.
► MIPS panel: Common practice scenarios - what would you do?
Panel discussion providing key pieces of advice to help you avoid pitfalls with Health Records
✔ Have you been involved in an adverse outcome, complaint, claim or investigation?
Adverse outcomes, complaints, claims or investigations are more common than you think and likely to happen in your career.
🗒 The falsely accused
Develop your people skills to foster good relationships with colleagues, nurses and other healthcare professionals.
► The examination of a Coroner’s inquest
Follow the sequence of events from death to the Coroner’s investigation, inquest, findings and recommendations.
🗒 Your duty to follow up
There is an onus on you to ensure your patients understand the need and importance of continuity of care.
🗒 The party doc
Practitioners, employers and education providers are required to report ‘notifiable conduct’, as defined in section 140 of the National Law.
🗒 Maintaining Your Professional Profile
Equip yourself with effective strategies to foster positive and respectful relationships with patients and colleagues.
► My job, my career – how to deal with challenges
How do you put yourself in the best possible position to achieve your goals?
► Clinico-legal issue: Concussion in sport
Discussing clinico-legal issues associated with diagnosing and managing concussion injury arising out of sport in the general practice setting.
🗒 Employee or Contractor
Whether you are in private practice or employer indemnified affects the cost of any indemnity insurance (eg MIPS membership) you purchase.
✔ Working as an intern
Tips to help you avoid fatigue, maintain control and reduce clinico-legal and regulatory risks.
🗒 A solid defence
You can achieve a solid defence by meeting peer expectations and the standards of your College and the Medical or Dental Board.
🗒 Facebook - Avoiding professional commentary
The rule of patient confidentiality is paramount. Any professional one-on-one discussion could be seen as a teleconsultation
✔ Legal tips for junior practitioners
You may be asked to sign many documents each day as a recent medical or dental graduate. Remember your signature is legally binding.
🗒 Attitudes towards an international medical graduate
Unfortunately as an IMG new to practice in Australia, you may face some guarded or even negative views from your patients.
► Diagnostics: Improvements in healthcare
Recorded webinar: Improve your diagnostic skills with advice from Dr Carmel Crock about the ED and GP relationship.
► Life and times of a rural and remote practitioner
Recorded webinar: Dr Bryce Nicol highlights the risks and benefits of working as a rural GP
🗒 Mobile communications - Risks & Benefits
There are benefits and risks involved in the use of messaging to both the patient and to the health practitioner. Ensure it is clinically appropriate.
✔ Interview tips
Equip yourself with effective tips to ace your next jobt interview.
► Diagnostics: A team sport
Recorded webinar: Dr Newman-Toker highlights the role of teamwork in the diagnostic process within healthcare's socio-technical work system.
► Calamities in endodontics
Recorded webinar: Develop strategies to minimise your risk of complaint, claim and investigation
🗒 Refusing treatment
Detail a patient’s decision clearly in your notes, including the names of others who may have participated in the decision to refuse treatment.
► Just tell the truth - reports, certificates and evidence
Tips and strategies to ensure an understanding of all the requirements for authorising documents and providing reports
► Negotiation, Communication, Leadership – is your career on track?
How doctors can prepare a compelling CV and cover letter to adequately describe your professional experience and highlight your strengths.
► Final year dental students interview skills
How to prepare for an interview, dental students.
🗒 Attending hearings, panels and investigation meetings
Notify MIPS as soon as you aware that you are required to attend a meeting, hearing or panel connected with a compliant or legal claim against you.
🗒 Honour before Honours
Associate Prof Bruce Chater OAM, winner of AMAQ Rural Health Medal shares some of their story with us.
Voluntary assisted dying - Different states, different laws
Familiarise and understand how the state-based changes to the voluntary assisted dying laws apply to your practice.
► A risk mitigation guide for international graduates
Advice for international practitioners seeking or about to start a medical or dental career in Australia.
► Practising under adversity - claims, complaints & investigations
Recorded webinar: Be aware of the impact any civil litigation or being investigated by AHPRA, Medicare or Drugs & Poisons authorities
► Keeping within professional boundaries
Learning how to protect the therapeutic relationship without hindering meaningful and personable care involves ongoing self-reflection and education.
► The pathway to anaesthesia and other specialties - An open discussion with ASA President, Dr Suzi Nou
How to choose a specialty
► The heavier side of practice - A Dietitian's advice on discussing obesity with patients
Examines a variety of challenges primarily dealing with the assessment and treatment of overweight and obese patients.
🗒 Pressure of own culture
Be mindful of long working hours, stress and fatigue. Also be aware of unusual amounts or types of Medicare and/or PBS benefits that might be claimed.
🗒 Side effects of medication
When prescribing medication always examine the patient thoroughly and warn of any possible side effects.
► Colleagues in difficulty
Dr Stephen Jurd, a Consultant Psychiatrist discusses isolation and how you can be rendered helpless when trying to ask for support.
🗒 Dental - A year in the life of a final year student
Stefan Vidimce, MIPS member and now practising dental surgeon in Southport, shares some advice for dental students.
🗒 Limit risks to you and your patient
Even if you are a salaried employee, you may not be afforded indemnity by your employer. MIPS assists members who are salaried medical officers.
🗒 Handling Complaints – the Dos and Don’ts
If the event of a complaint, notify and seek advice early. Provide MIPS with the facts and a full copy of complaint and consultation.
🗒 Prescribing - If it's not in the notes, it didn't happen
AHPRA and the coroner will not look favourably on poor quality medical records. MIPS can more easily defend members with good records.
🗒 Blood borne viruses
On 6 July 2020, new guidelines in relation to blood-borne viruses (BBVs) came into effect.
✔ Checklist for New Fellows
Congratulations, you have Fellowed! First step - celebrate and then having done that, consider this checklist.
Ensure your internship survival
Soft skills you learn in your intern year will be absolutely critical to your future success as a doctor; unlike your knowledge of the Krebs cycle.
🗒 Secure your internship
Speak with doctors you know at the hospital to which you’re applying to find out what skills, knowledge or services they are offering.
Essential tips for job seekers: the CV, cover letter and portfolio
Help with writing a CV and cover letter and preparing a portfolio for interviews
► Dental - Don't be caught off guard
Cosmetics, mouthguards, offshore dentistry, modern orthodontic treatments, as well as servicing our ageing population affect modern dentistry.
Essential tips for job seekers: CV writing - Self reflections
How to self reflect when preparing your cv for interviews
🗒 Dental - Impacted 38 root fragment
Don't be pressured into providing treatment for which you have not been trained and are not qualified to provide
🗒 Voluntary Assisted Dying in VIC & WA
The Voluntary Assisted Dying Act 2017 (Vic) (the Act) came into operation on 19 June 2019, making Voluntary Assisted Dying (VAD)1 legal in Victoria.
🗒 SafeScript (VIC) provides prescribers real time prescription history
Before issuing a prescription for a high risk medicine, a prescriber must take ‘all reasonable steps’ to check the SafeScript information.
✔ Practising under adversity - claims, complaints & investigations
Complaints and investigations are rising. e.g. AHPRA, Coroners Inquests, Medicare investigations, Drugs & Poisons, Hospital/Health Service notifications
► Dental - Post-operative complications - pre-emptive strategies
Improve the success of your operative procedures and limit the risks you're exposed to at the same time.
► Dental - The first 5 years - practising with confidence
Develop good habits early in your career and balance your finances, protect your professional interests and focus on your wellbeing.
🗒 Dealing with bad online reviews
In Facebook or Google products you can block users from access to your account. This works well where the comments are on your ‘wall’/’account’.
✔ Is your cover letter sufficiently selling your skills?
Always check over your cover letter and resume. One misspelled word could draw the line between professional and unprofessional.
🗒 Being a doctor - 4 lessons
When I started as a junior doctor, I noticed many similarities between the challenges of my new job in the hospital, and the training I was doing outside of it.
► Top 10 clinico-legal issues
Learn the most common legal errors made by your colleagues and how to prepare yourself to defend against complaints
✔ How to: Compiling a CV
There is no right or wrong way to write a CV, however, a good CV should have a career statement, qualifications, current role and career history
✔ Getting hired and getting noticed at work
Be recognised as a high performer and avoid red flags that could dent your prospects of that dream registrar or senior dentist role.
🗒 It's nothing like 'Grey's Anatomy'!
Your internship will move quickly so make the most of it. It is the time to explore, find something you like and develop the skills and connections.
🗒 Treating friends, family and yourself
Treating friends and family is not recommended and it can lead to disciplinary action including suspension.
🗒 What to expect when you're 'interning'
Sleep, exercise, laugh, stretch, have sex, have vegetables, call your parents, remember to vote.
► Healthier Practitioners, Better Patient Care
Manage your time more effectively, build personal resilience and manage conflict and criticism.
🗒 If you want to see change, make it a habit
There are foods that you keep coming back for more. By far and large, this is food that is a perfect combination of sweet, salty and fatty ingredients.
► Health Records
Maintaining your records is core to good medical practice and makes it easier for MIPS to defend you if there is a civil action
✔ How to: Handle a job interview
It is important to present yourself at a job interview as confident and calm. Good preparation is key.
🗒 Being a Good Samaritan
As a MIPS member you are covered for good Samaritan acts, including when you are the only doctor on board the plane.
► Dental -Wrong tooth wrong treatment
Wrong site/tooth is a common issue and not necessarily in treatment but also diagnosis.
🗒 Reflecting on dealing with legal stuff
Choose your indemnity insurer wisely. It is often a career-long association for you and you are likely to need their advice at some point.
► Mastering Medical Officer Risk
Get sight from registrars about the personal and professional risks that confront doctors in their intern and prevocational year.
🗒 Avoiding common employee contract disputes or pitfalls
Before signing an employment contract, you should be very clear on the key clauses relating to indemnity, insurance or restraints.
► Dealing with the Modern Patient
Equip yourself with proven strategies to effectively manage contemporary issues of modern clinical practice.
🗒 Good health records support a good defence
Learn effective strategies to record, keep, store, and dispose of health records according to good practice standards.
► Beyond Negligence
Learn how to identify red flags for risks such as claims from negligent acts or omissions.
► Dental risks
Learn how small changes to your practice can avoid harmful complaints from patients.
🗒 Assisting at sporting events
Learn your rights and obligation while volunteering at sporting events nationally or overseas.
🗒 Providing healthcare in bushfire affected areas
Are you eligible for indemnity cover for doing bushfire relief work?
🗒 Saving lives: An open letter to junior doctors
Learn proven ways to look after yourself and avoid burnout.
► Dental - Top 5 Clinico-Legal Issues
Learn how to identify the red flags of the top 5 clinico-legal issues faced by dental practitioners.
► Risks for International Healthcare Graduates
Develop your cultural awareness skills to support effective relationships with your patients.
🗒 Potential exposure to complaints
Learn how to minimise your personal risk of engaging in unregistered, unlicensed, or uninsured foreign practice.
🗒 Working under pressure - avoiding legal hazards
Equip yourself with effective strategies to avoid complaints.
► Tips for Young Practitioners
Equip yourself with effective strategies to ensure a trouble-free progression through your prevocational training.
► Open Disclosure
Learn how open disclosure practices benefits both patients and clinicians.
🗒 Mandatory reporting 101
Understand your legal, ethical, and professional duties under mandatory reporting legislation.
► COVID-19 – Diagnosis and pathology
How to avoid over/underdiagnoses of patients.
► The Evolution of a Dental Complaint
Learn how to handle complaints before they escalate and reduce stress and consequences.
► Conversations at the End of Life
Learn how to effectively support patients in palliative care situations.
🗒 'Sorry' is not a dirty word
Understand how the Australian Open Disclosure Framework applies to healthcare practice.
► Diagnostic Error in Medicine
Equip yourself with top strategies to minimise your risk of diagnostic error.
🗒 To swab or not to swab
How should you respond if asked about genomic testing?
► Managing Bullying and Harassment
Learn practical steps to assist peers, superiors, and juniors in working together respectfully and safely.
► The Evolution of a Medical Complaint
How you manage a medical complaint affects the overall outcome and it can take a long time to resolve.
► Death - The Final Complication
How to comply with your legal, ethical, and moral obligations when dealing with coronial inquests.
► Dental - Extractions Beware the Risks
How can you effectively manage dental complaints related to teeth extractions?
🗒 Beware the corridor conversation
Be mindful of your attitude and surroundings when sharing patient details.
🗒 Professionalism promotes patient care
How to enhance your professional skills?
🗒 Moderating mandatory reporting
What is notifiable conduct and what are your mandatory reporting obligations?
🗒 TGA Regulation of autologous human cell and tissue products
Learn the new TGA approved regulations concerning autologous transplants of stem cells.
🗒 Prescribing medicinal cannabis
Practical considerations to assess before considering prescribing medicinal cannabis.
🗒 Is it OK to photograph patients on your smartphone?
Learn your legal obligations when obtaining and sharing photographs of patients.
🗒 Offline or online, you are still a healthcare practitioner
Be mindful of the subtle information contained in your posts. Your peers, patients, and a future employer may see them.
🗒 Can age become an issue?
Understand your right and obligations as you transition into your senior years of practice.
► Working remotely - In from the cold
How to work remotely as a doctor.
🗒 Pill testing at festivals
What you should know about your professional indemnity cover if you are involved in pill testing at festivals.
► Ethical and legal solutions to modern healthcare challenges
How to navigate ethical challenges in healthcare.
► CV Writing - How to succeed in getting the interview (QLD)
How to write the best CV and cover letter for doctors
Death, the final complication FAQs (Queensland)
How to write a death certificate in QLD?
Employment contract basics for healthcare practitioners
Equip yourself with the basic principles and knowledge of contracts in healthcare.
Record keeping – A medico-legal perspective
Why health records matter: understand your clinico-legal obligations.
Practice Essentials: Telehealth & private practice risks - Medicare, indemnity & insurance.
Equip yourself with the essential knowledge to mitigate clinico-legal risks while delivering telehealth consultations.
Safety, Quality, and improvements in Diagnosis
Equip yourself with effective tips to minimise diagnostic error and improve health outcomes.
Skills, opportunities & strategies - Leading as a consultant
How to succeed as a new consultant
🗒 Case studies - Keeping Within Professional Boundaries(MIPS Webinar)
The patient attended the clinic where the medical practitioner worked and completed a new patient registration form. The form included details such as the patient’s address, phone number and email address.
🗒 Keeping within professional boundaries
Equip yourself with effective strategies to establish and maintain professional boundaries
Positive Thinking & Preparedness - A Guide for Exams
The broader goal of health professionals’ education is to develop self-directed, and meaningful lifelong learning.
Coroner’s Insight and Regulatory and Litigation Briefing (Qd)
Responding to coroners' inquests, crafting death certificates, maintaining adequate professional indemnity insurance, undergoing Medicare and PSR audits can all be challenging
Going remote - The highs and lows of a country practice
Equip yourself with effective strategies to thrive in rural and remote practice.
Insight to the Courts: A Risk, Regulatory and Litigation Briefing (Vic)
Equip yourself with practical strategies to protect yourself from claims and complaints.
Coping with error in the emergency department
Learn how to cope with errors in the emergency department
